/ PRODUCT 07
Zoe Axon
Coming Soon
Autonomous IT service management.
Name to be announced
CONVERSATIONAL L1 AGENT
AUTONOMOUS L2 REMEDIATION
L3 SAFETY NET
PROACTIVE SELF-HEALING
THE PROBLEM
The problem
IT teams drown in repeat tickets while strategic work waits. Users wait hours for a reset that takes seconds, and every handoff between support tiers loses context.
CAPABILITIES
What it does
Conversational L1 agent
Voice and chat resolve resets, MFA and access requests in under a minute.
Autonomous L2 remediation
Policy-driven runbooks with AD, Intune, Nexthink and Zscaler.
L3 safety net
Smart escalation with the full diagnostic trail, never a cold handoff.
Proactive self-healing
Detects and resolves issues before users notice, with an executive SLA dashboard.
HOW IT WORKS
How it works
01
Ask — Users ask by voice or chat.
02
Remediate — Axon diagnoses and fixes autonomously within policy.
03
Escalate — Anything outside policy goes to L3 with full context.
BUILT FOR
Built for
Large enterprises
Government IT
Banking & insurance
IT service teams
Enterprise operations
Sovereignty is not a feature we added. It is the architecture.
Deploy in the cloud, on-premise, on-device or fully air-gapped. Data is processed on your soil, inside your infrastructure, under your governance - with human validation gates and a full audit trail on every critical decision.
Xpin AI
See sovereign AI at work.
See it running on your own ground.
THE PROBLEM
The problem
IT teams drown in repeat tickets while strategic work waits. Users wait hours for a reset that takes seconds, and every handoff between support tiers loses context.
CAPABILITIES
What it does
Conversational L1 agent
Voice and chat resolve resets, MFA and access requests in under a minute.
Autonomous L2 remediation
Policy-driven runbooks with AD, Intune, Nexthink and Zscaler.
L3 safety net
Smart escalation with the full diagnostic trail, never a cold handoff.
Proactive self-healing
Detects and resolves issues before users notice, with an executive SLA dashboard.
HOW IT WORKS
How it works
01
Ask — Users ask by voice or chat.
02
Remediate — Axon diagnoses and fixes autonomously within policy.
03
Escalate — Anything outside policy goes to L3 with full context.
BUILT FOR
Built for
Large enterprises
Government IT
Banking & insurance
IT service teams
Enterprise operations
Sovereignty is not a feature we added. It is the architecture.
Deploy in the cloud, on-premise, on-device or fully air-gapped. Data is processed on your soil, inside your infrastructure, under your governance - with human validation gates and a full audit trail on every critical decision.
Xpin AI
See sovereign AI at work.
See it running on your own ground.
THE PROBLEM
The problem
IT teams drown in repeat tickets while strategic work waits. Users wait hours for a reset that takes seconds, and every handoff between support tiers loses context.
CAPABILITIES
What it does
Conversational L1 agent
Voice and chat resolve resets, MFA and access requests in under a minute.
Autonomous L2 remediation
Policy-driven runbooks with AD, Intune, Nexthink and Zscaler.
L3 safety net
Smart escalation with the full diagnostic trail, never a cold handoff.
Proactive self-healing
Detects and resolves issues before users notice, with an executive SLA dashboard.
HOW IT WORKS
How it works
01
Ask — Users ask by voice or chat.
02
Remediate — Axon diagnoses and fixes autonomously within policy.
03
Escalate — Anything outside policy goes to L3 with full context.
BUILT FOR
Built for
Large enterprises
Government IT
Banking & insurance
IT service teams
Enterprise operations
Sovereignty is not a feature we added. It is the architecture.
Deploy in the cloud, on-premise, on-device or fully air-gapped. Data is processed on your soil, inside your infrastructure, under your governance - with human validation gates and a full audit trail on every critical decision.
Xpin AI
See sovereign AI at work.
See it running on your own ground.