/ PRODUCT 01
Zoe Call Center
Zoe Call Center
The future of voice, in production.
The future of voice, in production.
ADAPTIVE MULTILINGUAL ENGINE
CONVERSATIONAL MEMORY
COGNITIVE ROUTING
REAL-TIME SENTIMENT
THE PROBLEM
The problem
Contact centres are where institutions meet the public, and where queues, repetition and after-hours gaps cost the most trust. Scaling with people alone is slow and expensive; scaling with generic bots breaks on dialect, context and escalation.
CAPABILITIES
What it does
Adaptive multilingual engine
Emirati and Gulf-dialect Arabic, English, Hindi, Urdu and 10+ languages, with mid-sentence switching.
Conversational memory
Context retained across turns and channels.
Cognitive routing & escalation
Intent-aware routing with seamless human handoff when it matters.
Real-time sentiment analysis
Live signals on caller emotion and urgency.
HOW IT WORKS
How it works
01
Connect — Plugs into your telephony, CRM and knowledge base.
02
Resolve — AI agents handle routine inquiries end to end, 24/7.
03
Escalate — Complex cases reach a human officer with the full transcript and context.
BUILT FOR
Built for
Government service centres
Banks & insurers
Telecoms
Healthcare providers
Enterprise contact centres
Sovereignty is not a feature we added. It is the architecture.
Deploy in the cloud, on-premise, on-device or fully air-gapped. Data is processed on your soil, inside your infrastructure, under your governance - with human validation gates and a full audit trail on every critical decision.
Xpin AI
See sovereign AI at work.
See it running on your own ground.
THE PROBLEM
The problem
Contact centres are where institutions meet the public, and where queues, repetition and after-hours gaps cost the most trust. Scaling with people alone is slow and expensive; scaling with generic bots breaks on dialect, context and escalation.
CAPABILITIES
What it does
Adaptive multilingual engine
Emirati and Gulf-dialect Arabic, English, Hindi, Urdu and 10+ languages, with mid-sentence switching.
Conversational memory
Context retained across turns and channels.
Cognitive routing & escalation
Intent-aware routing with seamless human handoff when it matters.
Real-time sentiment analysis
Live signals on caller emotion and urgency.
HOW IT WORKS
How it works
01
Connect — Plugs into your telephony, CRM and knowledge base.
02
Resolve — AI agents handle routine inquiries end to end, 24/7.
03
Escalate — Complex cases reach a human officer with the full transcript and context.
BUILT FOR
Built for
Government service centres
Banks & insurers
Telecoms
Healthcare providers
Enterprise contact centres
Sovereignty is not a feature we added. It is the architecture.
Deploy in the cloud, on-premise, on-device or fully air-gapped. Data is processed on your soil, inside your infrastructure, under your governance - with human validation gates and a full audit trail on every critical decision.
Xpin AI
See sovereign AI at work.
See it running on your own ground.
THE PROBLEM
The problem
Contact centres are where institutions meet the public, and where queues, repetition and after-hours gaps cost the most trust. Scaling with people alone is slow and expensive; scaling with generic bots breaks on dialect, context and escalation.
CAPABILITIES
What it does
Adaptive multilingual engine
Emirati and Gulf-dialect Arabic, English, Hindi, Urdu and 10+ languages, with mid-sentence switching.
Conversational memory
Context retained across turns and channels.
Cognitive routing & escalation
Intent-aware routing with seamless human handoff when it matters.
Real-time sentiment analysis
Live signals on caller emotion and urgency.
HOW IT WORKS
How it works
01
Connect — Plugs into your telephony, CRM and knowledge base.
02
Resolve — AI agents handle routine inquiries end to end, 24/7.
03
Escalate — Complex cases reach a human officer with the full transcript and context.
BUILT FOR
Built for
Government service centres
Banks & insurers
Telecoms
Healthcare providers
Enterprise contact centres
Sovereignty is not a feature we added. It is the architecture.
Deploy in the cloud, on-premise, on-device or fully air-gapped. Data is processed on your soil, inside your infrastructure, under your governance - with human validation gates and a full audit trail on every critical decision.
Xpin AI
See sovereign AI at work.
See it running on your own ground.